Business Activities Requirements

Business Activities Requirements

The business owner shall abide by the commercial activities requirements. These requirements were put to organize the practice of economic activities in the Emirate of Dubai in accordance with the applicable laws in the department of economic development.

Economic Activities Practice Requirements:

General requirements of all economic activities in Dubai

1	Not to practice any activity in any site without a license or a permit.
2	Not to change the license site and relocate to another site without the department's approval.
3	The trade name on the signboard must be identical to the name registered in the license.
4	Not to offer any deductions, sales or special offers without a permit.
5	Not to make any amendments or changes to the license information without referring to the Department.

Handbags and leather products trading (513901)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	Secret doors or rooms are not allowed.
16.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
17.	Not to practice any activity after 12:00 AM without a permit.

Bags and travel goods trading (513945)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	Secret doors or rooms are not allowed.
16.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
17.	Not to practice any activity after 12:00 AM without a permit.

Perfumes and cosmetics trading (513958)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	Prices and expiry dates must be written on goods.
08.	The consumer may obtain a purchase invoice.
09.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
10.	Not to promote, sell or offer any counterfeit or adulterated goods.
11.	Trademarks must be registered in the Ministry of Economy for protection.
12.	Inform the Department in case if there any counterfeit products or goods in the local market.
13.	Not to sell any product bearing a counterfeit trademark.
14.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
15.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
16.	Secret doors or rooms are not allowed.
17.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
18.	Not to practice any activity after 12:00 AM without a permit.

Ready-made garments trading (513107)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	Fitting rooms must be provided for measurement (for Men / Women).
08.	The consumer may obtain a purchase invoice.
09.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
10.	Not to promote, sell or offer any counterfeit or adulterated goods.
11.	Trademarks must be registered in the Ministry of Economy for protection.
12.	Inform the Department in case if there any counterfeit products or goods in the local market.
13.	Not to sell any product bearing a counterfeit trademark.
14.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
15.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
16.	Secret doors or rooms are not allowed.
17.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
18.	Not to practice any activity after 12:00 AM without a permit.

Trading of Spare Parts and Used Accessories of Cars (503004)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to install any car spare parts without having a permit for the required commercial activity.
18.	If the spare parts have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell inappropriate spare parts and additional parts which do not comply with the country's environment and laws. In case selling such parts for export, the buyer shall receive a notice or a seal for that purpose.

Cars and Vehicles Spare Parts and Components Trading (503001)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to install any car spare parts without having a permit for the required commercial activity.
18.	If the spare parts have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell inappropriate spare parts and additional parts which do not comply with the country's environment and laws. In case selling such parts for export, the buyer shall receive a notice or a seal for that purpose.

Mobile Phones Trading (515207)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to repair mobile phones and devices without a permit.
18.	If the electric devices have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell devices not comply with the country's environment and laws, in case of selling devices for export, the buyer shall receive a notice or a seal for that purpose.
20.	In the event that there are user guides for devices and mobile phones, it must be clearly written in Arabic and any other foreign language to be delivered to the buyer.

Used Electric and Electronic Devices and Tools Trading (524003)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to repair mobile phones and devices without a permit.
18.	If the electronic devices have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell devices not comply with the country's environment and laws, in case of selling devices for export, the buyer shall receive a notice or a seal for that purpose.
20.	In the event that there are user guides for devices and mobile phones, it must be clearly written in Arabic and any other foreign language to be delivered to the buyer.

Microelectronic Devices Trading (515210)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to repair mobile phones and devices without a permit.
18.	If the electronic devices have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell devices not comply with the country's environment and laws, in case of selling devices for export, the buyer shall receive a notice or a seal for that purpose.
20.	In the event that there are user guides for devices and mobile phones, it must be clearly written in Arabic and any other foreign language to be delivered to the buyer.

Spare Parts of Electric and Electronic Devices Trading (515205)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to repair mobile phones and devices without a permit.
18.	If the electronic devices have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell devices not comply with the country's environment and laws, in case of selling devices for export, the buyer shall receive a notice or a seal for that purpose.
20.	In the event that there are user guides for devices and mobile phones, it must be clearly written in Arabic and any other foreign language to be delivered to the buyer.

Grocery (521103)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	Prices and expiry dates must be written on goods.
08.	The consumer may obtain a purchase invoice.
09.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
10.	Not to promote, sell or offer any counterfeit or adulterated goods.
11.	Trademarks must be registered in the Ministry of Economy for protection.
12.	Inform the Department in case if there any counterfeit products or goods in the local market.
13.	Not to sell any product bearing a counterfeit trademark.
14.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
15.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
16.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
17.	Not to practice any activity after 12:00 AM without a permit.
18.	Not to sell by wholesale, which violates the grocery activity, by selling commercial quantities to other stores.
19.	Not to over-display pots / electric appliances / vegetables and fruits / garments / toys.
20.	Not to place coins-operated machines without a permit.
21.	It is prohibited to sell or store fireworks and crackers or any toy containing gunpowder or flammable materials.
22.	Not to sell cigarettes to those under the legal age (20 years old), and it is prohibited to sell it any shop located in a mosque.
23.	Not to place posters on the store's front without a permit.
24.	Groceries are not allowed at all times to sell medicinal, therapeutic, herbal products or drugs.
25.	Not to participate or allow other groceries to participate in any promotional campaigns for certain products without a permit from the parent company or carry out any special promotions without a permit.
26.	Groceries may not sell tobacco products other than "cigarettes" such as Mu'assel (honeyed), Sisha (water pipe), its accessories and gas refilling cylinders.
27.	If the grocery has a separate storehouse in a different location, a sign labeled with "storehouse" and "the grocery name" shall be installed.
28.	Purchase from vehicles with no commercial names for sale invoices shall be cautiously carried out. It is necessary to know the source of goods offered or sold in the grocery.

Consumer Complex (Supermarket) (521102)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	Prices and expiry dates must be written on goods.
08.	The consumer may obtain a purchase invoice.
09.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
10.	Not to promote, sell or offer any counterfeit or adulterated goods.
11.	Trademarks must be registered in the Ministry of Economy for protection.
12.	Inform the Department in case if there any counterfeit products or goods in the local market.
13.	Not to sell any product bearing a counterfeit trademark.
14.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
15.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
16.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
17.	Not to practice any activity after 12:00 AM without a permit.
18.	Not to place coins-operated machines without a permit.
19.	It is prohibited to sell or store fireworks and crackers or any toy containing gunpowder or flammable materials.
20.	Not to sell cigarettes to those under the legal age (20 years old), and it is prohibited to sell it any shop located in a mosque.
21.	Not to place posters on the store's front without a permit.
22.	Groceries are not allowed at all times to sell medicinal, therapeutic, herbal products or drugs.
23.	Not to participate or allow other groceries to participate in any promotional campaigns for certain products without a permit from the parent company or carry out any special promotions without a permit.
24.	If the supermarket has a separate storehouse in a different location, a sign labeled with "storehouse" and "the supermarket's name" shall be installed.
25.	Purchase from vehicles with no commercial names for sale invoices shall be cautiously carried out. It is necessary to know the source of goods offered or sold in the grocery.

Computers and Its Accessories Trade (515104)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to completely turn the shop into a maintenance workshop and repair products purchased from the store only.
18.	Not to repair devices without a permit for the appropriate activity.
19.	If the electronic devices have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
20.	Not to sell devices not comply with the country's environment and laws, in case of selling devices for export, the buyer shall receive a notice or a seal for that purpose.
21.	In the event that there are user guides for devices and mobile phones, it must be clearly written in Arabic and any other foreign language to be delivered to the buyer.
22.	Not sell or download hacked or non-original software to devices.
23.	Not to sell or download programs to unblock blocked websites (VPN/Proxy).

Car Wash and Cleaning (502007)

01.	Not to change the license site and relocate to another site without the Department's approval.
02.	The trade name must be identical to the name registered in the license.
03.	Not to make any deductions, sales or special offers without a permit.
04.	Not to make any amendments or changes to the license information without referring to the Department.
05.	The consumer may obtain a purchase invoice.
06.	Not to practice any activity after 12:00 AM without a permit.
07.	It is necessary to obtain an official approval from the owner of parking lots, residential and commercial compounds and public halls before the actual start of activities in such locations.
08.	Cleaners working in the facility shall comply with the uniform bearing the commercial name of the facility.
09.	It is necessary to comply with rules and laws issued with respect to maintaining the hygiene and environment.
10.	Not to sell spare, additional parts and car accessories and oil without a permit for such activity.
11.	Service prices shall be announced to consumers before service providing.

Vehicles Maintenance and Repair (502001)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to install any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to sell car spare parts unless it is included in the repair process (sale is carried out to complete such repair to any consumer willing to buy spare parts).
18.	A receipt shall be provided to customers to prove that the workshop received the vehicle.
19.	The workshop shall provide customers with a receipt of the vehicle's body and conditions upon handover before carrying out the repair.
20.	The workshop shall be responsible for the charge (the car) during repair till the vehicle is delivered to customers.
21.	In the event that provided services are covered by a warranty (such as: anti-corrosion materials "Ziebart" and coating), the customer shall be informed of the warranty coverage and violations that make it void.

Vehicle Mechanical Repair (502002)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to install any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to sell car spare parts unless it is included in the repair process (sale is carried out to complete such repair to any consumer willing to buy spare parts).
18.	A receipt shall be provided to customers to prove that the workshop received the vehicle.
19.	The workshop shall provide customers with a receipt of the vehicle's body and conditions upon handover before carrying out the repair.
20.	The workshop shall be responsible for the charge (the car) during repair till the vehicle is delivered to customers.
21.	In the event that provided services are covered by a warranty (such as: anti-corrosion materials "Ziebart" and coating), the customer shall be informed of the warranty coverage and violations that make it void.

Car Electric System Repair (502003)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to install any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to sell car spare parts unless it is included in the repair process (sale is carried out to complete such repair to any consumer willing to buy spare parts).
18.	A receipt shall be provided to customers to prove that the workshop received the vehicle.
19.	The workshop shall provide customers with a receipt of the vehicle's body and conditions upon handover before carrying out the repair.
20.	The workshop shall be responsible for the charge (the car) during repair till the vehicle is delivered to customers.
21.	In the event that provided services are covered by a warranty (such as: anti-corrosion materials "Ziebart" and coating), the customer shall be informed of the warranty coverage and violations that make it void.

Trading of Audio, Video and Recording Devices and Accessories (513914)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to repair mobile phones and devices without a permit.
18.	If the electronic devices have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell devices not comply with the country's environment and laws, in case of selling devices for export, the buyer shall receive a notice or a seal for that purpose.
20.	In the event that there are user guides for devices and mobile phones, it must be clearly written in Arabic and any other foreign language to be delivered to the buyer.

Trading of Refrigerators, Washing Machines and Household Electric Appliances (513915)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to repair the devices without a permit for the appropriate activity.
18.	If the electronic devices have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell devices not comply with the country's environment and laws, in case of selling devices for export, the buyer shall receive a notice or a seal for that purpose.
20.	In the event that there are user guides for devices and mobile phones, it must be clearly written in Arabic and any other foreign language to be delivered to the buyer.

Air Conditioners Trading (515916)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to repair the devices without a permit for the appropriate activity.
18.	If the electronic devices have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell devices not comply with the country's environment and laws, in case of selling devices for export, the buyer shall receive a notice or a seal for that purpose.
20.	In the event that there are user guides for devices and mobile phones, it must be clearly written in Arabic and any other foreign language to be delivered to the buyer.

Antennae Trading (513922)

Not to practice any activity in any site without a license or a permit.	01.
Not to change the license site and relocate to another site without the Department's approval.	02.
The trade name on the sign must be identical to the name registered in the license.	03.
Not to make any deductions, sales or special offers without a permit.	04.
Not to make any amendments or changes to the license information without referring to the Department.	05.
Prices must be written on goods and merchandise.	06.
The consumer may obtain a purchase invoice.	07.
Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).	08.
Not to promote, sell or offer any counterfeit or adulterated goods.	09.
Trademarks must be registered in the Ministry of Economy for protection.	10.
Inform the Department in case if there any counterfeit products or goods in the local market.	11.
Not to sell any product bearing a counterfeit trademark.	12.
It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.	13.
It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.	14.
It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.	15.
Not to practice any activity after 12:00 AM without a permit.	16.
Not to set or install pornographic channels.	17.
Not to sell decryption devices for satellite channels without obtaining the approval of competent authorities.	18.
Not to repair the devices without a permit for the required activity.	19.

Trading of TV Satellite Receivers (515213)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to make any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Prices must be written on goods and merchandise.
07.	The consumer may obtain a purchase invoice.
08.	Advertise for the consumer sale policy through an appropriate comprehensive advertisement channel (for goods recovery, replacement or repair).
09.	Not to promote, sell or offer any counterfeit or adulterated goods.
10.	Trademarks must be registered in the Ministry of Economy for protection.
11.	Inform the Department in case if there any counterfeit products or goods in the local market.
12.	Not to sell any product bearing a counterfeit trademark.
13.	It is necessary to comply with the standard specifications of the country laws governing the process of selling and trading of different products.
14.	It is important to comply with the agreement entered into by and between the contractors in terms of specifications, numbers and measurements.
15.	It is necessary to comply with the laws regulating the consumer right not to write "Sold goods cannot be returned nor replaced" on invoices, and not to impose additional fees for using of credit cards.
16.	Not to practice any activity after 12:00 AM without a permit.
17.	Not to repair devices without a permit for the required activity.
18.	If the electronic devices have a warranty, the buyer shall receive a written notice or a seal showing the warranty coverage, period, and violations that make the warranty void.
19.	Not to sell devices not comply with the country's environment and laws, in case of selling devices for export, the buyer shall receive a notice or a seal for that purpose.
20.	In the event that there are user guides for devices and mobile phones, it must be clearly written in Arabic and any other foreign language to be delivered to the buyer.
21.	Not to set or install pornographic channels.
22.	Not to sell decryption devices for satellite channels without obtaining the approval of competent authorities.

Massage and Relaxation Center for 5 and 4 Stars Hotels and Malls (851921-851918)

01.	Obtain the approval of Department of Dubai on a minimum of 4 masseurs to be attached with Dubai-issued ID cards and personal photos.
02.	Site area shall be 2000 sq. ft. including store. Each massage room shall be 150 sq. ft. without any internal shower rooms.
03.	Provide photos for massage room doors having A4 transparent glass windows with no locks.
04.	Provide photo for advertisement sign labeled by (brand name for men/women) as the activity may be.
05.	Provide the store area drawing illustrating how massage rooms will be distributed.
06.	Comply with the necessary requirements printed on the company's letterhead stamped with its seal and the signature of the license owner or partner.
07.	Not to practice any activity in any site without a license or a permit.
08.	Not to change the license site and relocate to another site without the Department's approval.
09.	The trade name on the sign must be identical to the name registered in the license.
10.	Not to offer any deductions, sales or special offers without a permit.
11.	Not to make any amendments or changes to the license information without referring to the Department.

Barber and Haircut Shops for Men (930201)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to offer any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Women are not allowed to work at barber shops for men.
07.	Not to use barber salons or part thereof for sleeping or residency.
08.	Not to practice any commercial or additional activities and works without a license or a permit
09.	No closed doors in barber salons to practice the activity inside.
10.	A price list authorized by the Department shall be placed in a clear and noticeable place (in Arabic)
11.	Work hours start from 6:00 am to 12 pm unless there is a permit for extra hours.
12.	Not to place surveillance cameras to maintain the customers confidentiality and privacy.

Internet Services (724004)

01.	Not to practice any activity in any site without a license or a permit.
02.	Not to change the license site and relocate to another site without the Department's approval.
03.	The trade name on the sign must be identical to the name registered in the license.
04.	Not to offer any deductions, sales or special offers without a permit.
05.	Not to make any amendments or changes to the license information without referring to the Department.
06.	Not to practice any commercial or additional activities and works without a license or a permit.
07.	Not to use the site for sleeping or residency.
08.	A price list shall be placed in a clear and noticeable place (in Arabic).
09.	Not to install machines or gaming devices based on luck or gambling.
10.	No separate rooms or closed cabinets that prevent seeing the person inside.
11.	Not to place shading tools in front of the site that may block the view and lighting and prevent regulatory authorities from remote follow-up. The shop's front shall be made of transparent glass.
12.	Work hours start from 6:00 am to 12 pm unless there is a permit for extra hours.

Cafes (552002)

01	Not to practice any activity in any site without a license or a permit.
02	Not to change the license site and relocate to another site without the Department's approval.
03	The trade name on the sign must be identical to the name registered in the license.
04	Not to offer any deductions, sales or special offers without a permit.
05	Not to make any amendments or changes to the license information without referring to the Department.
06	Maintain morals, ethics, customs and traditions.
07	Work hours start from 6:00 am to 12 pm unless there is a permit for extra hours.
08	Not to place shading tools in front of the sites, which may block the view and lighting and prevent the regulatory authorities from remote follow-up. The shop's front shall be made of transparent glass.
09	A price list shall be placed in a clear and noticeable place (in Arabic).
10	Not to use the site for sleeping or residency.
11	Not to practice any commercial or entertainment activities without a permit.
12	Not to provide water pipe without a permit from Dubai Municipality.
13	No closed rooms or cabinets.
14	Not to use the loudspeakers or any devices that may cause annoyance and noise.
15.	Not to place surveillance cameras to maintain the customers confidentiality and privacy.
16	Teenagers under the age of 18 and pregnant women are not allowed.
17	Promoting for tobacco in any form is prohibited.

Restaurants (552001)

01	Not to practice any activity in any site without a license or a permit.
02	Not to change the license site and relocate to another site without the Department's approval.
03	The trade name on the sign must be identical to the name registered in the license.
04	Not to offer any deductions, sales or special offers without a permit.
05	Not to make any amendments or changes to the license information without referring to the Department.
06	Work hours start from 6:00 am to 12 pm unless there is a permit for extra hours.
07	Not to place shading tools in front of the site that may block the view and lighting and prevent regulatory authorities from remote follow-up. The shop's front shall be made of transparent glass.
08	A price list shall be placed in a clear and noticeable place (in Arabic).
09	Not to use the site for sleeping or residency.
10	Not to practice any commercial or entertainment activities without a permit.
11	Not to provide water pipe without a permit from Dubai Municipality.
12	No closed rooms or cabinets.
13	Not to use the loudspeakers or any devices that may cause annoyance and noise.
14	Not to impose service fees.
15	Not to place surveillance cameras to maintain the customers confidentiality and privacy.

Video Games Halls (924902)

01	Not to practice any activity in any site without a license or a permit.
02	Not to change the license site and relocate to another site without the Department's approval.
03	The trade name on the sign must be identical to the name registered in the license.
04	Not to offer any deductions, sales or special offers without a permit.
05	Not to make any amendments or changes to the license information without referring to the Department.
06	Work hours start from 6:00 am to 12 pm unless there is a permit for extra hours.
07	Not to place shading tools in front of the sites, which may block the view and lighting and prevent the regulatory authorities from remote follow-up. The shop's front shall be made of transparent glass.
08	A price list shall be placed in a clear and noticeable place (in Arabic).
09	Not to use the site for sleeping or residency.
10	Not to practice any commercial or additional activities and works without a license or a permit
11	Not to provide games based on luck (gambling), obscene or any abusive behaviors.
12	No closed rooms or cabinets.
13	Children under the age of (6) years may not enter without an escort.
14	Students are not allowed to enter during school hours.
15	No smoking inside the cyber.